support
You can reach us at
Esports Engine PlatformFor any Esports Engine Platform, Points & Roster Management related questions. For any general program questions, handbook clarifications, eligibility, etc
HCS@ee.gg
Esport Engine EventsEsport Engine Events & Spectator Questions for Raleigh, Kansas City, Orlando, and Seattle
HCSeventsNA@ee.gg
FAQ
How do I register and login?
What does it mean to be on the Waitlist?
In the roster management page - what does the yellow/green circle next to a player username mean ?
What if I purchased a team pass but want to join another team?
Can I leave a team and join a different one? What if I am a team pass owner?
What if two people on my team obtain a team pass? Can we be refunded?
What if I buy a team pass but my team qualifies in a different manner?
Can I buy a Team Pass from another player and transfer it to my account?
How do I get a refund for a team pass?
What if I didn't receive an expected email?
Got questions related to the Orlando Live Event?
Will there be a FFA Tournament at Orlando?
How do I register for the FFA Tournament at Orlando?
When does FFA check-in start?
When does the FFA start?
How can I view my FFA match details?
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